Fo: Design Process

Observed coffee shop near nursery school

Created Sequence Flow and Mental Models for interactions between staff and (in this case) mothers with children

Interviewed staff and parents with young children

Developed persona of a parent with young child

Determined philosophy statement for FO

Established pain points that parents have when going out (just day trips) with children (packing necessary items, exit strategies, etc.)

Design sprints: Idea writing, sharing, then more idea writing

Categorized ideas and determined feasibility

Designed a storyboard of user interaction

Researched existing market/products